Posted by Mike & Don Dempsey on 9/14/2015
Welcome to the new YDD web site! We appreciate you visiting and we hope that you will find what you need here. With over 450 designs and 22,000 SKU's there is a good chance that you will find just what you need for your best friend.
What started as an adventure in the printing business with myself (Mike), my brother (Don), our our name sake Sugar has turned into one of the largest US based dog collar and pet accessory manufacturers around.
The new site is designed with you, the customer in mind. Making it easy to find what you are looking for, placing an order and then tracking that order until you receive it. This site is designed exactly after the philosophy we have here at Yellow Dog Design from way back when we started this company in 2000. That philosophy is to always take care of your customer. Without our customers we don't have a business! So you will find a website that is both easy to navigate and full of information. Information about the product but also about our journey and all that we've learned about your furry friend that you are shopping for.
Rest assured that you are purchasing products made in the U.S.A. as we are located here in Greensboro, North Carolina. Virtually all of our production, our customer services, our art dept, marketing, and everything else is right here under one roof. Staffed by our 35+ talented and dedicated employees, many of whom have been with us since the beginning. We take our jobs here seriously and experience very little turnover with our employees as we treat them as we would like to be treated. It also helps that on any given day we have 4 to 8 official 4-legged therapists in the office to help make this a wonderful working environment.
We take pride in producing a product that is fully guaranteed. A guarantee that we can offer precisely because of the care we take in our design, production, and manufacturing. If any of our products ever fail please let us know and we will replace it. If your best friend decides to chew it, send it back and we will replace it. No questions asked!
The Yellow Dog team will continue to produce new, fashionable, relatable, and fun designs up to 3 or 4 times a year. Ensuring that we are offering up-to-date style and of course always at reasonable prices. We are able to keep our pricing down because we control everything under one roof, so you get designs that are on the cutting edge of fashion.
It's that control and level of pride that enables us to welcome any and all feedback that you have for us. We believe strongly that improvement and growth is only possible by listening to what your customers are telling you. So if you have any ideas, questions or complaints please don't hesitate to woof at us.
Thank you for your business, we appreciate your patronage, and we work every day to be the company you can count on for the products for your best furry friend.
Mike & Don Dempsey
PS - That is Mike & Addie, not Don :-)
This is Don & Butch, probably the best fetcher in the world